Integration overview

About

MakeMyTrip is an Indian online travel company founded in 2000, head-quartered in Gurugram. The company provides online travel services including airline tickets, domestic and international holiday packages, hotel reservations, rail, and bus tickets.

Integration model

MakeMyTrip is the next Sales Channel (SC) that has been successfully integrated with Rentals United. Property Managers (PMs) can now connect to MakeMyTrip and start advertising their properties through this channel.

MakeMyTrip uses a hybrid integration, which follows the below rules:

  • you can add MakeMyTrip to your services (see here)

  • you can add new properties to MakeMyTrip and MakeMyTrip will manually create corresponding listings in their system, then MakeMyTrip will map their listings to the properties in Rentals United (see here)

  • upon adding a new property to the channel, MakeMyTrip is responsible for retrieving the property descriptive content

  • if property descriptive content is updated in Rentals United, the changes will not be automatically retrieved by MakeMyTrip - you need to arrange the content update directly with MakeMyTrip

  • upon adding a new property to the channel, Rentals United sends the availability and prices for 450 days in the future

  • Rentals United sends availability and prices every time there is a change registered in Rentals United

  • MakeMyTrip does not support booking requests or quote requests

  • MakeMyTrip sends us notifications about new reservations in real time and Rentals United pulls them from MakeMyTrip

  • cancellations and modifications are sent to Rentals United by MakeMyTrip.

Categorization

This channel is categorised as a Hotel Reservation Site (HRS). An HRS website (Hotel Reservation System) in the vacation rental industry is a booking platform that primarily follows a hotel-style business model. Instead of treating each property as a unique unit, HRS platforms focus on hotel listings with a selection of room-types. This means availability, pricing, and inventory are managed at the room-type level (e.g., “Double Room,” “Family Suite”) rather than by individual apartments or houses.

For property managers, this model allows grouping multiple similar units under one listing, optimising occupancy, and streamlining rate management. For guests, it creates a more standardised booking experience, closer to traditional hotel reservations, with clear categories and easier comparisons.

  • Rentals United cluster (Hotel ID) indicates a hotel in the sales channel.

  • Rentals United room type (e.g. "Two-Bedroom Apartment") indicates a room type in the sales channel

  • Rentals United property (e.g. "Property 1") indicates a physical room of a certain type. There can be multiple properties added under the same room type , e.g. "Property 1" and "Property 3" are categorised as "Two-Bedroom Apartment". This set-up is called a multi-unit group.

  • Rentals United rate refers to a particular pricing plan, which is created based on particular settings in your property (e.g. cancellation policy, meal rate, price). You can see your rates after selecting the Property Settings > Manage.

  • Rentals United cluster (see Hotel ID) indicates a hotel in the sales channel.

  • Rentals United room type (see e.g. Two-Bedroom Apartment) indicates a room type in the sales channel

  • Rentals United property (see e.g. Property 1) indicates a room of a certain type. There can be multiple properties added under the same room type , e.g. Property 1 and Property 3 are categorised as Two-Bedroom Apartment. This set-up is called a multi-unit group.

  • Rentals United rate refers to a particular pricing plan, which is created based on particular settings in your property. You can see your rates after selecting the Property Settings > Manage.

Multi-unit property

Multi-unit properties are accepted by MakeMyTrip. See more about multi-unit properties here.